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sales@kleenpark.com



User Agreement



User Agreement


The following describes the terms on which https://www.kleenparkonline.com offers you access to our services.


Introduction


Welcome to Kleenpark online shop. By using the www.kleenparkonline.com website including its related sites, services and tools (the "Website"), you agree to the following terms, including those available by hyperlink, with Kleenpark (Pvt) Ltd. and its affiliates (together "Kleenpark Group" or the "Company"), and the general principles for this Website.


Effectiveness


This Agreement is effective on April 1st, 2017 for current users, and immediately upon acceptance by new users.


Scope


Before you may become a member of the Website, you must read and accept all of the terms and conditions in, and linked to, this User Agreement and Privacy Policy. We strongly recommend that, as you read this User Agreement, you also access and read the linked information. By accepting this User Agreement, you agree that this User Agreement and Privacy Policy will apply whenever you use our Website and services, or when you use the tools, our products we make available to interact with our Website and services.


Your Account


If you use this Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password including the use of your account or password by third parties. If you are under 18 years old, you may use this Website only with authorization from a parent or legal guardian.


The Company reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.


Effectiveness


Using this Website


While using this Website, you will not :


  • - post content or items in an inappropriate category or areas on our Website or services;
  • - violate any laws, domestic or international, third party rights, or our policies such as the Prohibited and Restricted Items policies;
  • - use our Website or services if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from our Website;
  • - manipulate the price of any item or interfere with other user's listings;
  • - circumvent or manipulate our fee structure, the billing process, or fees owed to the Company;
  • - post false, inaccurate, misleading, defamatory, or libelous content (including personal information);
  • - take any action that may undermine the feedback or ratings systems;
  • - transfer your account to another party without the Company's consent;
  • - distribute or post spam, chain letters, or pyramid schemes;
  • - distribute viruses or any other technologies that may harm the Website, or the interests or property of users of the Website;
  • - copy, modify, or distribute content from the Website and the Company's copyrights and trademarks; or
  • - harvest or otherwise collect information about users, including email addresses, without their consent; or
  • - use existing user accounts or create new user accounts in order to circumvent or avoid buying or selling limits, restrictions, holds or other policy consequences
  • Infringement of any Copy rights, trade mark, intellectual property rights and violation of laws relating to electronic media, websites etc.

Violations of this policy may result in a range of actions, including:


  • - Listing cancellation
  • - Loss of Settlement Amount
  • - Limits placed on account privileges
  • - Loss of Power Seller status
  • - Account suspension / termination
  • - Criminal charges
  • - claim for damages

Abusing our Website


We keep our Website and services working properly and safe. Please report problems, offensive content and policy violations to us.

Our Brand Protection Program (BPP) works to ensure that listed items do not infringe upon the copyright, trademark or other intellectual property rights of third parties. If you believe that your intellectual property rights have been violated, please notify our BPP team and we will investigate.

Without limiting other remedies, we may limit, suspend, or terminate our service and user accounts, prohibit access to our sites and their content, delay or remove hosted content, and take technical and legal steps to keep users off the sites if we think that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of our policies (for example, and without limitation, policies related to shill bidding, conducting off-site transactions, feedback manipulation, circumventing temporary or permanent suspensions or users who we believe are harassing our employees or other users). Additionally, we may, in appropriate circumstances and at our discretion, suspend or terminate accounts of users who may be repeat infringers of intellectual property rights of third parties. We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for a long time without notice.


Purchase and Payment


You should carefully read the item detail page and review information such as price, option price, shipping charges, etc. and terms and conditions for sales, shipment terms before purchasing an item.

We take no responsibility and assume no liability for any loss or damages to a buyer arising from shipping information and/or payer information entered by the buyer or wrong remittance by the buyer in connection with the payment for the items purchased. We reserve the right to check whether a buyer is duly authorized to use certain payment method, and may suspend the transaction until such authorization is confirmed or cancel the relevant transaction where such confirmation is not available.


Delivery


On receipt of the payment from the buyer, the KleenPark shall take necessary actions for delivery within the time period specified by the seller on the item detail page through KleenPark Sales team according to the buyer’s delivery instruction. Currently we are delivering around Colombo District in Sri Lanka.


Cancellation, Return and Refund


Buyers may cancel purchases at any time before goods in transits or upload for delivering. Once staring delivery, purchases will be subject to return process rather than cancellation process.

Buyers may request for return of purchased items at any time within 7 days from the date of receipt. With respect to return-related matters, relevant laws applicable including provisions of the Sale of Goods Ordinance and regulations shall prevail over the terms and conditions suggested by sellers.


Return costs shall be borne by the party attributable to the return request, such as:


  • - the buyer, where the return is due to his/her change of mind; and
  • - the seller, where the return is due to the defects in the item, delivery delay or delivery of the wrong or different item

Content


You may post reviews, comments, photos and other content; submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. The Company reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you are deemed to have granted the Company a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You are deemed to have granted the Company and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify the Company for all claims resulting from content you supply. The Company has the right but not the obligation to monitor and edit any activity or content. The Company takes no responsibility and assumes no liability for any content posted by you or any third party.


Privacy


We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We use your information only as described in our Privacy Policy. We view protection of users' privacy as a very important community principle. We store and process your information on computers that are protected by physical as well as technological security devices. You can access and modify the information you provide us and choose not to receive certain communications by signing-in to your account. We use third parties to verify and certify our privacy principles. For a complete description of how we use and protect your personal information, see our Privacy Policy. If you object to your Information being transferred or used in this way please do not use our services. For the avoidance of doubt, If KleenPark has reasonable grounds to believe that any User is in breach of any of the terms of this Agreement, KleenPark reserves the right, in its sole and absolute discretion, to cooperate fully with governmental authorities, private investigators, all the rightful owner(s) or interest holder(s) and/or injured third parties in the investigation of any potential or ongoing criminal or civil wrongdoing. Further, KleenPark may disclose the User's identify and contact information, or such other transaction-related data, if requested by a government or law enforcement body, private investigator, rightful owner or interest holder and/or any injured third party or as a result of a subpoena or other legal action, or if KleenPark is of the view, in its sole and absolute discretion, that it would be in its best interest to do so. KleenPark shall not be liable for damages or results arising from such disclosure, and the User(s) agrees not to bring action or claim against KleenPark for such disclosure.


Indemnity


You will indemnify and hold us (and our officers, directors, agents, subsidiaries, joint ventures and employees), harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.


Warranties


Warranty period has been specified by the seller on the item detail page for each item separately.


No Agency


No agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this User Agreement. No agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended, exists or is created between the KleenPark (Pvt) Ltd and any buyer or seller.


Notices


Except as explicitly stated otherwise, any legal notices shall served on KleenPark (Pvt) Ltd. via registered mail, to No.37, Wasala Road, Dehiwala, Sri Lanka (in the case of the Company) or to the email address you provide to us during the registration process (in your case). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you legal notice by registered mail to the address provided during the registration process. In such case, notice shall be deemed given three days after the date of mailing unless otherwise required by law.


Applicable Law and Jurisdiction


By visiting this Website, you agree that the both domestic laws of Sri Lanka and international laws, without regard to principles of conflict of laws, will govern this User Agreement and any dispute of any sort that might arise between you and the Company.

The courts of Sri Lanka will have jurisdiction over any legal action or the proceedings against the Company arising out of, with respect to, or in connection with any disputes over this User Agreement and disputes between Users.


General


If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this Agreement.

We may amend this Agreement at any time by posting the amended terms on this site. Except as stated elsewhere, all amended terms shall automatically be effective 14 days after they are initially posted. This Agreement may not be otherwise amended except in a writing signed by you and us. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof.